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Knowledge Base
Overview
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Recent
Announcements
(2)
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PC/Mac Software Version 8.6 released
New Website and Support Portal Launched
LiveVault Server Backup
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Getting Started
(7)
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How long does the initial backup take?
How does the initial backup work?
How do I get started with the LiveVault Backup Service?
Managing Your Backups
(12)
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Do I get a report telling me that my backups are successful?
How do I know that LiveVault is really working (i.e. that I am really protected)?
What is continuous protection?
Restoring Files
(5)
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What happens if I get my data back via NAS device? How does it work?
Can I recover an entire system?
How long does it take to restore data?
General Questions
(14)
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How much does LiveVault cost?
What operating systems does LiveVault support?
Can I test the service before purchasing?
Security
(1)
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How do I know my data is safe?
PC and Mac
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Getting Started
(3)
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What is the Backup Account Management Website?
How many accounts can a computer have?
How do I setup a new account?
Managing Your Backups
(3)
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How do I know if the backups are working correctly?
How do I know what files are being backed up?
How does automatic backup work?
Restoring Files
(5)
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What's on a CD or DVD and how do I use it?
Using MyRoam (web restore) to retrieve files
Why can't I see a file that I backed up a while ago?
Upgrades
(2)
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Version 7.x Account Upgrades
How are version upgrades handled?
Partner Information
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Information on Our Partner Program
(1)
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Partner Information
