Log on to the Account Management Web site and select Retrieve Files with MyRoam®.

To select files:

Select a folder in the left pane to display a list of folders and files.

Click the box in front of the file(s) that you want to retrieve.

Complete your selections.

Click "Retrieve."

After the file preparation process is finished, click Continue.

Follow the displayed download instructions to download the ZIP archive file that contains the files you selected for retrieval.